by Shepherd Smith | Sep 30, 2019 | Data Analytics
When Gravitate CEO Tim Ward and I released Avectra’s NetForum in 2004, it was not uncommon for an Association Management System (AMS – or sometimes known as a Customer Relationship Management system – CRM), to join the organization’s accounting system and...
by Shepherd Smith | Sep 9, 2019 | Nucleus
Excerpted from “Competing on Analytics” by Thomas H. Davenport of Harvard Business Review “To identify characteristics shared by analytics competitors, I and two of my colleagues at Babson College’s Working Knowledge Research Center studied 32...
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