ANALYTICS FOR ON-LINE COMMUNITY PROFESSIONALS

Get additional insight into your members with data from your organization’s community.

 

PULL ACTIVITY DATA FROM YOUR COMMUNITY TO GENERATE INSIGHT INTO YOUR MEMBERS.

Visualize your community data seamlessly with Nucleus.

Easily create stunning visualizations of all the data pulled from your member community with Nucleus. Blended with AMS data, the Community package allows users to filter by member attributes and demographics to gain more insight into their members, including sentiment analysis for an additional level of insight into member discussions.
 

COMMUNITY CAROUSELS INCLUDE:

Community Overview Carousel

• Active Users – Last 3 Months

• Discussion Activity – Last 3 Months

• Page Views – Current Month

• Top 5 Search Terms – Current Month

• Ad Clicks – Last 3 Months

Users Carousel

• Active Users – Current Month

• Active Users by (primary filter A) – Last 3 Months

• Active Users by (primary filter B) – Last 3 Months

• Active Users by State – Top 5 States

• Active Users by Country – Top 5 Countries

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Discussions Carousel

• New Topics and Replies

• Messages by (primary filter A) – Last 3 Months

• Messages by (primary filter B) – Last 3 Months

• Subscription Activity – Last 3 Months

• Digest Subscriptions – Last 3 Months

• Messages This Month – Top 5 States

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Libraries Carousel

• Library Activity – Last 3 Months

• Downloads by (primary filter A)- Last 3 Months

• Downloads by (primary filter B)- Last 3 Months

• Downloads This Month – Top 5 States

Additional cards and metrics may be defined by the client and Nucleus based on requirements gathered during implementation. The Nucleus baseline is continually evolving; We will continue to add additional metrics to the baseline.

Filters Include:

  • Gender
  • Tenure
  • Member Type
  • Lead Source
  • Expertise
  • Professional Affiliation
*All of the visualizations listed can be segmented by the filter built in to this package as well as by relevant filters that may be available from other packages.

Nucleus enables you to use your member community data along with your AMS data to track member engagement, sentiment, and discussions to gain better insight into how your members feel about your organization and the value they get from their membership so you can continue to offer what they want and need.

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